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Better Truss QC Starts With Better Visibility

The Common Chord with Henry Hoeg

October 9, 2026

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A defect is more useful to know about while the truss is still within reach.
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Once that truss is stacked, finding the same problem creates a different job. Someone has to locate it, get access to it and bring it back for attention. The issue itself may be unchanged, but the work surrounding it has grown.
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That makes visibility an important part of truss manufacturing quality control. What can your team see, when can they see it, and can they act on what they find?
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Start with the places that are hard to inspect


The underside of a truss is a practical example. In our Common Chord conversation, Henry Hoeg of Shelfmark described manufacturers using mirrors on sticks to inspect surfaces that are difficult to see.
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That workaround points to a useful opportunity for technology. Cameras and lighting can help bring a hard-to-reach surface into view. Machine learning can help identify conditions that need attention.


The starting point is the inspection problem itself. Where is a clear view difficult to get? Where does checking a component interrupt the normal flow of work? Which problems tend to become visible only after the truss has moved farther through production?
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Those questions give a manufacturer a concrete place to begin improving inspection.
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Put information where someone can act on it

An inspection finding needs a clear path to a decision.


Imagine an operator receiving an alert as a truss moves through production. The next steps should be straightforward: identify the truss, locate the area needing attention and follow the plant’s process for reviewing it. If someone has to search through images, interpret an unclear warning or track down the right person, that information becomes harder to use.
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When reviewing an inspection workflow, follow a finding all the way through. Consider who receives it, what they need to understand and how they confirm that it has been addressed. Detection and response deserve equal attention.
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Build around the reality of the plant

Dust, vibration and production equipment are part of the working environment. An inspection system has to function within those conditions.
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Henry described spending time on the shop floor as central to Shelfmark’s development process. Working alongside manufacturers exposed the team to situations that would be difficult to anticipate in a lab.

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The same principle applies when introducing a new tool into your own operation. Include the people who will use it every day. Watch how it fits their work, where it creates extra steps and what happens when conditions are less than ideal.

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Their experience can reveal whether a useful idea has become a useful production tool.
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Carry that visibility beyond inspection

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The value of accessible information extends across the truss workflow.

In design, people need to understand the calculations and decisions behind a component. In production, they need information that helps them identify and address a concern. Across both, the information is most useful when the person responsible for the next decision can access and understand it.

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A practical next step is to choose one problem your team regularly discovers later than it would like. Trace where it first becomes detectable, when someone currently notices it and what would help them act sooner.

That is a focused starting point for improving quality control, whether the answer involves a clearer process, better access or a new inspection tool.

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Explore Paragon’s approach to truss design and watch the Common Chord conversation with Henry Hoeg of Shelfmark.

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